DEBT COLLECTION SOFTWARE AND AI AGENT
The Billabex AI agent handles conversations and routine follow-up on overdue invoices. Fewer cases to pick back up, commitments tracked and blockers made visible. Your team keeps sensitive decisions.
Invoice 2024-087
Léa, your AI agent
€4,680
Paid on Tuesday
Invoice settled, relationship preserved
30 minutes to see the agent at work and check how it fits your setup.
They already have a Billabex AI agent in their teams
Grégoire Le Chanu
Managing Director, Kalios
“Billabex cut our DSO by 15 days and saved us one FTE. That’s it.”
DSO: average collection period; FTE: full-time equivalent.
Testimonial translated from French.
In a small business, every customer reply calls for a next step. Here is how your agent and your team share the work.
Illustrative examples of customer replies
“I’ll pay you on Friday.”
The agent records the promised date and adjusts the next reminder. It tracks the commitment without treating a promise as a payment received.
“Can I pay in three instalments?”
The agent prepares a proposed payment plan. Your team approves it before it takes effect; the agent then follows up on the agreed instalments.
“The invoiced amount does not match the quote.”
The agent flags the dispute and passes the conversation on in a task. Your team decides with the relevant context; actions that conflict with the dispute are paused.
Average results observed across our customers
Our customers reduce outstanding receivables by 42% on average after 6 months. They also report 86% fewer manual tasks and payments received 19 days sooner.
Averages observed across our customers; results vary by portfolio and starting practices. Fewer manual tasks counts the follow-ups written by the agent that a person would otherwise have written.
Illustrative example: an SME carrying €250,000 in outstanding receivables that cuts it by 42% frees up €105,000 in cash. Invested at 4%, it would earn around €4,200 a year, to set against the subscription price.
Review a few accounts with your team before activating follow-ups. You can then expand the portfolio entrusted to the agent.
Connect your invoicing software or forward invoices by email. The agent retrieves amounts, due dates and customer contacts.
Select the clients to follow up with and exclude sensitive accounts. Check balances, due dates and contacts before the first messages are sent.
Set the agent’s tone and rules, then activate follow-ups for the accounts you have checked. Your team can follow every exchange and handle the decisions that need their input.
Pause a follow-up, take over a case or review the complete history whenever you need to.
How to introduce the agent to your clientsBring in your invoices without changing how you work. Billabex connects to your tools, then the agent takes over.
Need another tool? Our API and custom connectors complement native integrations.
Your software or agents may already cover part of the need. Billabex handles conversations and routine follow-up: commitments tracked, reminders adapted and blockers handed to your team. Use these five situations to assess the work you can delegate.
| What to compare | Simple remindersFeatures in your existing software | Your in-house agentsThe setup you build | Billabex AI agentA process you can delegate |
|---|---|---|---|
| When the customer replies | Simple remindersHandled according to the tool’s features | Your in-house agentsWorkflows connected to your data and email | Billabex AI agentReply assessed, follow-up adapted or decision handed over |
| After a credit note or partial payment | Simple remindersBalance supplied by your tool | Your in-house agentsFinancial rules to integrate and maintain | Billabex AI agentNext reminder adjusted to the available remaining balance |
| “I’ve made the transfer” | Simple remindersHandled according to your settings | Your in-house agentsDeclaration, verification and resumption to organise | Billabex AI agentDeclaration recorded, reminder held and verification requested |
| Before the next email | Simple remindersConditions provided by your tool | Your in-house agentsChecks and scheduling to operate | Billabex AI agentReminder reassessed against balance, replies and pauses |
| What stays with your team | Simple remindersFollow-up outside the tool’s scope | Your in-house agentsOversight, exceptions and maintaining the setup | Billabex AI agentChecks and decisions flagged with their context |
The agent emails from the domain of Revoptim, our amicable collections company, on your behalf. You set the tone and keep commercial decisions.
See the detailed comparisonThe detailed customer aging report helps you identify overdue balances weighing on cash flow. Filter, sort and select a currency to inform your decisions.
Explore receivables monitoringSearch for a finance contact or the leader of a small business and enrich their details. A LinkedIn profile or known email can help you find the right person.
Explore contact searchBehind every case moving forward is a team getting time and peace of mind back.
Testimonials translated from French.
We have now been working with Billabex for two years, and the solution has genuinely changed how we manage collections.
What used to be a time-consuming task has become much simpler and almost a formality. We have clear, effective indicators that make it easy to track our outstanding receivables and actions.
The Billabex team is also responsive, available and always ready to listen. We have saved time, improved our organisation and made collections much more effective.
I recommend Billabex without hesitation.
Jean-Marc Langiano
Managing Director, France Fournitures
Sophie Bureau
Administrative and Finance Manager, ICILUNDI / Le Palace Nantes
“We have been using Billabex for two years and are fully satisfied. It is a real time-saver for me in my day-to-day work as an office manager.”
Salim Sehili
President, SI Consulting
“A great piece of software! It saves valuable time and helps us make money. Thank you!”
Brice Mallié
CEO, Crosstalent (saas.group)
“A high-performing solution from the very first day we started using it.”
Steven Lardeux
CEO, OH MY DAF
“Bravo!!! The perfect tool for collecting our clients’ receivables. It is a pleasure to use and, most importantly, it works!”
The essentials before handing your follow-ups to the agent.
Still have questions?
Contact our teamSee how the agent understands what is holding payment back and moves the case forward with tact.
