Brings the real blocker to light
A missing approval document, internal validation, cash-flow delay or dispute: the reply finally reveals what is preventing payment.
DEBT COLLECTION SOFTWARE AND AI AGENT
Your overdue invoices, followed up through to payment.
The conversation restarts, payment moves forward: the Billabex AI agent follows up with your customers, understands what is holding payment back and adapts what comes next.
Invoice 2024-087
Léa, your Billabex agent
€4,680
5 days overdue
Payment confirmed · case closed
- Léa Moreau, Mon 09:12: Hi Camille, invoice 2024-087 is now 5 days overdue. Would you like me to resend it? Personalised reminder sent.
- Camille Durand, Mon 15:47: Hectic week on my end. Can I pay on Friday? Reply understood · promise recorded for Friday.
- Léa Moreau, Fri 11:15: Hi Camille, as agreed, I’m following up on invoice 2024-087. Were you able to start the payment? Friday reached · follow-up sent at the right time.
- Camille Durand, Fri 16:40: Transfer made just now. Thanks for the reminder 🙏 Payment confirmed · case closed.
- Invoice settled · relationship preserved
ReminderReplyPromisePayment
They already have a Billabex AI agent in their teams
What Billabex adds
Automating the send is not getting paid.
Reminders from your invoicing software send. Collections software helps you steer. Billabex takes over where someone has to understand the reply, answer it and follow the agreement through to payment.
| Criterion | Automated remindersA feature of your invoicing software | Collections softwareA cockpit for your team | Billabex AI agentA colleague who handles the case |
|---|---|---|---|
| What triggers the action | Automated remindersA date on the calendar | Collections softwareA workflow you configured | Billabex AI agentThe customer's actual behavior |
| Channel and timing | Automated remindersEmail, on the scheduled date | Collections softwareThe channels set in the workflow | Billabex AI agentAdjusted case by case |
| When the customer replies | Automated remindersThe reply lands in your inbox | Collections softwareA task is created for your team | Billabex AI agentThe agent answers right away |
| When they raise an objection | Automated remindersThe sequence carries on regardless | Collections softwareYou qualify it, you decide | Billabex AI agentThe blocker is identified, the next step adapts |
| Following up on the agreement | Automated remindersNone: the payment plan lives outside the tool | Collections softwareA due date to watch | Billabex AI agentTracked through to payment, plan approved by you |
| What is left for you to do | Automated remindersRead, sort, follow up yourself | Collections softwareWork the tasks, arbitrate the cases | Billabex AI agentDecide when the decision is yours |
| What you end up with | Automated remindersEmails sent | Collections softwareA tooled-up process | Billabex AI agentAn agreement kept through to payment |
When a decision belongs to you, Billabex hands over the case with the full context.
See the detailed comparisonLess silence. More cases moving forward.
Billabex does more than send messages. The agent works to understand what is holding payment back, adapts the follow-up and brings you in only when a decision belongs to you.
Adapts the path, not only the message
Follow-up timing, promises, payment schedules or a channel change: what happens next reflects the customer’s real situation.
Also knows when to wait
An active promise, expected direct debit, unavailable data or insolvency proceeding: Billabex pauses rather than following up at the wrong time.
What Billabex changes day to day.
Behind every case moving forward is a team getting time and peace of mind back.
Testimonials translated from French.
Two years together for simpler, more effective and better-managed collections
We have now been working with Billabex for two years, and the solution has genuinely changed how we manage collections.
What used to be a time-consuming task has become much simpler and almost a formality. We have clear, effective indicators that make it easy to track our outstanding receivables and actions.
The Billabex team is also responsive, available and always ready to listen. We have saved time, improved our organisation and made collections much more effective.
I recommend Billabex without hesitation.
Jean-Marc Langiano
Managing Director · France Fournitures
Sophie Bureau
Administrative and Finance Manager · ICILUNDI / Le Palace Nantes
“We have been using Billabex for two years and are fully satisfied. It is a real time-saver for me in my day-to-day work as an office manager.”
Salim Sehili
President · SI Consulting
“A great piece of software! It saves valuable time and helps us make money. Thank you!”
Brice Mallié
CEO · Crosstalent (saas.group)
“A high-performing solution from the very first day we started using it.”
Steven Lardeux
CEO · OH MY DAF
“Bravo!!! The perfect tool for collecting our clients’ receivables. It is a pleasure to use and, most importantly, it works!”
You connect. It works. You stay in control.
No complex workflows to build. Set the agent’s boundaries once, then let it run follow-ups while you keep visibility over every exchange.
- 01
Connect your invoices
Connect your invoicing software or forward invoices by email. The agent retrieves amounts, due dates and customer contacts.
- 02
Set how it communicates
Choose its identity, tone and guardrails. The agent protects your customer relationships without making you build every workflow.
- 03
Let the agent take over
It chooses the next action, replies to customers and tracks commitments. It brings you in only when your decision is needed.
Pause a follow-up, take over a case or review the complete history whenever you need to.
Compatible with your tools,
built around your habits.
Bring in your invoices without changing how you work. Billabex connects to your tools, then the agent takes over.
Need another tool? Our API and custom connectors complement native integrations.
Frequently Asked Questions
The essentials before handing your follow-ups to the agent.
Still have questions?
Contact our team→Have your customers stopped replying?
Billabex restarts the conversation.
See how the agent understands what is holding payment back and moves the case forward with tact.