Agent capability
Customer email follow-ups
Billabex runs email reminders continuously with personalized sequences based on payer behavior and invoice context.
Preview · example
Active monitoring
Agent active
Friendly preventive reminders
Optimized deliverability
Multilingual conversations (80+ languages)
Core capabilities
From detection to action, without manual work.
Our agents handle the full reminder lifecycle, from preventive nudges before due date to post-due follow-ups, with the right tone at the right time.
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Connect
Import your invoices from your ERP or accounting software through native integrations.
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Configure
Define your reminder rules: timing, tone, channels and escalation conditions.
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Activate
The agent starts sequences automatically based on each invoice due date.
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Monitor
Track exchanges, payment statuses and ongoing actions in real time from your dashboard.
Business impact
Our agents handle the full reminder lifecycle, from preventive nudges before due date to post-due follow-ups, with the right tone at the right time.
Dynamic reminder cadence based on payment behavior
Invoice-aware messaging by amount and history
Automatic handling of customer replies with smart routing
Automatic handling of out-of-office replies, with the substitute contact followed up directly or an alert sent to your team
Adapts when an email fails to deliver, finding another contact or flagging the issue instead of following up into the void
Complete traceability of exchanges and statuses
Delivery status visible on every customer's account page
Agent capability
The agent acts. You stay in control.
Billabex handles repetitive actions and gives you the context you need whenever a human decision is useful.
What Billabex does
- Friendly preventive reminders
- Optimized deliverability
- Multilingual conversations (80+ languages)
What stays in your hands
- Track actions from one place.
- Adjust rules to match your priorities.
- Step in at any time when needed.
In detail
Billabex's email follow-up agent automates the entire amicable collection cycle, from the first preventive reminder before due date to firm post-due follow-ups. Each message is personalized based on the payer profile, outstanding amount, payment history and business context.
Unlike traditional reminder tools relying on static templates, the agent dynamically adapts tone, frequency and channel based on received responses. It handles conversations in 80+ languages, detects payment promises and disputes, and automatically routes complex cases to your team.
Your questions, simply answered
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