How does the agent handle a client with several sites?

Invoices are grouped by customer account, with the detail of each site and period. If your sites are billed to different legal entities, they can be tracked as separate accounts. The agent adapts its contact to the scope concerned instead of sending one global reminder.

What happens if the service is disputed?

The file leaves the automated cycle and reaches your team with the customer's reply. That is an operations decision, not a collection one: the agent decides neither a credit note nor a discount, it makes sure the dispute is visible straight away rather than at review time.

Can we keep control of sensitive accounts?

Yes. An account can be paused at any time without leaving the tracking. That helps during a contract renegotiation, or when the account manager would rather carry the conversation. The rest of the portfolio keeps being followed up.

By industry

Cleaning, security and facility services

An invisible service is easier to dispute than a delivery.

Monthly contracts, one-off interventions, multiple sites: the Billabex agent ties each invoice to the service it covers and chases the person who signs it off.

Book a demo See every industry

What holds up payment

Billing is recurring, and therefore predictable, but clients pay for what they observed. A visit judged incomplete, an unsigned work sheet, a new site manager: any of these suspends a monthly payment that had never been a problem.

The service is disputed at the margin, and the whole invoice waits.
The person who signs off is not the person who pays, especially across sites.
Recurring invoices get handled at month end, when nobody has time.

What the Billabex agent does

The agent restates the service concerned, writes to the right contact and follows the file until it moves. Your operations managers stop spending month end chasing approvals.

Tie the invoice to its service

The reminder names the site, the period and the service, not just an invoice number.

Reach the right contact per site

An account can carry several contacts: the agent writes to the one who handles the subject.

Watch recurring contracts

A monthly invoice that drifts is caught on the first delay, not in the third month.

Escalate service disputes

Anything about service quality reaches your operations team, qualified and dated.

Your questions, simply answered

Another angle : by role

Construction Manufacturing Wholesale and distribution Transport and logistics Agencies and consulting IT services Software and SaaS Staffing and recruitment Hospitality and events Healthcare and medical Training Real estate Media and advertising Food and beverage Public sector

Your invoices, your context.
The same demo.

See on your own invoices what the agent understands from a customer reply, and what it does with it.

Book a demoNo commitment. 5 min setup.