Can the agent follow up on a statement rather than invoice by invoice?

Yes. Follow-ups happen at customer account level, listing the overdue invoices and their details. That is often more effective in wholesale, where one customer accumulates dozens of lines: the recipient sees their real exposure rather than a single reminder to deal with later.

What happens if the customer disputes a delivered quantity?

The reply is classified as a dispute and leaves the automated cycle. The file reaches your team with the customer's message and the account history, so whoever decides does not have to reconstruct the exchange. The customer's other invoices keep being tracked as usual.

Does it scale to several thousand customers?

Yes, and that is where the gap with manual follow-up is widest. The agent does not tire, never misses a due date, and keeps the same tone on the thousandth file as on the first. What stays human are the decisions: putting an account on hold, granting a gesture, escalating.

By industry

Wholesale and distribution

When volume makes manual follow-up impossible.

Hundreds of invoices, quantity gaps that reopen the discussion, small amounts slipping under the radar: the Billabex agent absorbs the flow and hands you only the decisions.

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What holds up payment

In wholesale, lateness is rarely about one large account. It is about the count: too many invoices to track one by one, too many gaps between the purchase order, the delivery note and the invoice for everything to settle without discussion.

The sheer number of invoices makes manual tracking impossible to sustain.
Quantity or price gaps reopen the discussion at every due date.
Small amounts slip under the radar until they add up to real exposure.

What the Billabex agent does

The agent handles the volume without anyone tending to it, and only escalates the gaps that need a human decision. Your team gets its time back for the accounts that matter.

Follow up at portfolio scale

Every account is tracked individually, with its own history, however many invoices are open.

Group a customer's invoices

One clear statement beats ten separate reminders: the agent talks about the account, not an isolated line.

Handle everyday gaps

Repetitive requests are taken care of; quantity or price disputes come back qualified.

Spot silent accounts

A customer who has stopped replying is flagged before their balance becomes a cash problem.

Your questions, simply answered

Another angle : by role

Construction Manufacturing Transport and logistics Agencies and consulting IT services Software and SaaS Staffing and recruitment Facility services Hospitality and events Healthcare and medical Training Real estate Media and advertising Food and beverage Public sector

Your invoices, your context.
The same demo.

See on your own invoices what the agent understands from a customer reply, and what it does with it.

Book a demoNo commitment. 5 min setup.