Whose identity do the follow-ups go out under?

Your client's, since they remain the creditor. The framework, tone and thresholds are defined with them. The firm does not appear as the sender, which avoids any confusion about who plays which role.

Does each client need a different tool?

Each client has their own organisation in Billabex, with their invoices, contacts and settings. Integrations cover the main billing tools, and the public API handles the exceptions. What is shared is the way follow-ups are run, not the billing software.

Is this debt collection?

It is amicable collection, upstream of any litigation: follow-ups, conversations and commitment tracking. Court proceedings stay outside the scope and belong to collection or litigation professionals.

By role

Accounting firms

Advice usually stops where chasing begins.

Your clients ask for help getting paid. The Billabex agent follows up on their behalf, under their identity, and you keep the advisory role.

Book a demo See every role

What holds up payment

You see their cash position before they do, and you know which of their customers pay badly. But chasing file by file does not scale: every client has their own tools and habits, and manual tracking does not get billed.

Advice stops where executing the follow-up begins.
Every client has their own tools and their own habits.
Manual tracking consumes time that cannot be billed.

What the Billabex agent does

Billabex follows up on behalf of your client, under their identity and within the framework they defined. You keep visibility on the files and your advisory role.

Delegate the execution

The follow-up is carried by the agent, under your client's identity, not by your staff.

Keep the overview

Exposure and payment promises stay legible, client by client.

Widen the advisory scope

Receivables become something you can act on, not only something you report.

Stay in your role

The decisions, commercial gesture, payment plan, escalation, belong to your client.

Go further

See the accounting firms presentation

Your questions, simply answered

Another angle : by industry

Founders and owners Finance directors Credit management Accounting teams Sales operations Sales leadership

Your invoices, your context.
The same demo.

See on your own invoices what the agent understands from a customer reply, and what it does with it.

Book a demoNo commitment. 5 min setup.