Do I lose the link with my customers?

No, you lose the chore. Exchanges stay visible on each account record, you can take back a conversation at any time, and customers keep reaching you directly. What changes is that you no longer write the thirtieth reminder of the week.

How do escalated cases reach me?

As tasks, with the reason, the customer's message and the account history. The idea is that you never have to reconstruct an exchange before deciding. A handled task closes the loop and the agent resumes tracking the file.

Can some accounts stay under manual care?

Yes. An account can be paused, permanently or for a set period, without leaving the tracking. That is common for long-standing customers, or those whose relationship a salesperson carries personally.

By role

Sales administration and operations

The volume does not drop. Your attention does.

Reminders to rewrite, duplicates to resend, edge cases drowning in the flow: the Billabex agent absorbs the routine so you keep the files that deserve your time.

Book a demo See every role

What holds up payment

You are the contact for customers who know you and trust you. That is exactly what makes chasing time-consuming: every message deserves to be written properly, and there are too many for that to hold all year.

The same reminders have to be rewritten every week, customer by customer.
Duplicates and approval documents are resent one by one.
The cases that deserve your attention drown in the routine flow.

What the Billabex agent does

The agent absorbs the volume and the routine requests. What reaches you arrives qualified, with its context and the account history.

Absorb the routine flow

Routine follow-ups go out on their own, at the right pace, without losing an account's thread.

Handle repetitive requests

Duplicates, statements, bank details: the answer goes out without passing through you.

Escalate the exceptions

A dispute or an unusual request becomes a clear task, with its context attached.

Keep the relationship

You stay the customers' contact; the agent carries the thankless part of the conversation.

A customer on this

“We have been using Billabex for two years and are fully satisfied. It is a real time-saver for me in my day-to-day work as an office manager.”

Sophie Bureau Administrative and Finance Manager · ICILUNDI / Le Palace Nantes

Go further

See the sales operations presentation

Your questions, simply answered

Another angle : by industry

Founders and owners Finance directors Credit management Accounting teams Sales leadership Accounting firms

Your invoices, your context.
The same demo.

See on your own invoices what the agent understands from a customer reply, and what it does with it.

Book a demoNo commitment. 5 min setup.