Correct the paid amount on a manual invoice

In short

You can correct the paid amount directly in Billabex only for a manually created invoice. The edit dialog compares old and new values, then recalculates the remaining balance using the invoice total and allocated credit notes. For a synchronized invoice, make the correction in Pennylane or Zoho Books.

Expected result

The manual invoice shows the corrected paid amount and a recalculated remaining balance.

Before you start

• Open the affected invoice and check that its channel is Manual.
• Confirm the amount actually collected against your accounting or banking source.

Procedure

1. Open Invoices, then the manual invoice to correct.
2. Open Options and choose Edit paid amount.
3. Enter the corrected paid amount as zero or a positive value.
4. Compare the old and new values and the updated remaining balance shown in the dialog.
5. Confirm the change.

What Billabex does

Billabex keeps the invoice total and allocated credit notes, then recalculates the remaining balance with the new paid amount. The action is only available on manual invoices so a later connector synchronization cannot overwrite the correction.

If the result is not what you expected

• If the option is missing, a connector probably manages the invoice: correct the payment at its source.
• Enter 0 to remove a payment recorded by mistake.
• Before confirming an amount above the invoice total, verify that it represents a real overpayment.