# Understand invoices and their statuses

- HTML page: https://www.billabex.com/en/help/customer-accounts-documents/invoices-statuses/
- Language: en
- Version française: https://www.billabex.com/fr/aide/comptes-clients-documents/factures-statuts.md
- Updated: 2026-07-09
- Site index: https://www.billabex.com/llms.txt

<section class="help-summary" aria-labelledby="in-short"><h2 id="in-short">In short</h2><p>Billabex shows two complementary readings. Invoice status is **Issued**, **Overdue**, or **Paid** from due date and settlement. Payment status is **Unpaid**, **Partially paid**, **Paid**, or **Overpaid** from paid amount and allocated credits. A future invoice can therefore remain Issued while already being partly paid.</p></section>

## Expected result

You can explain both statuses using due date, paid amount, and allocated credits.

## Before you start

- Open invoice detail rather than relying on the list alone.
- Locate total, due date, paid amount, and allocated credit.

## Procedure

1. Compare the invoice due date with today.
2. Calculate total coverage from paid amount and allocated credits.
3. Read invoice status: Paid when covered, Overdue when due with a remainder, otherwise Issued.
4. Read payment status separately according to the share of total covered.
5. Check remaining balance before deciding a follow-up is expected.

## What Billabex does

Statuses are derived rather than manually entered. Coverage equal to total produces Paid; greater coverage produces Overpaid for payment status while invoice status remains Paid.

## If the result is not what you expected

- An unallocated credit note does not necessarily reduce this specific invoice.
- After a source change, allow payment and allocation projections to update.
- A payment schedule can move the effective due date used for currently due balance.