---
title: "Edit the organization name and email domain"
canonical: https://www.billabex.com/en/help/integrations-settings/edit-organization-name-email-domain/
lang: en
alternate: https://www.billabex.com/fr/aide/integrations-parametres/modifier-nom-domaine-email-organisation.md
updated: 2026-08-04
index: https://www.billabex.com/llms.txt
---

# Edit the organization name and email domain

<section class="help-summary" aria-labelledby="in-short"><h2 id="in-short">In short</h2><p>General settings let you edit the organization name and email domain separately. The name identifies your Billabex workspace. The domain, entered without a full email address, is used to validate team members’ work addresses. Changing either value does not alter customer accounts or your agent’s own email address.</p></section>

## Expected result

The new name or email domain is saved and visible in the organization’s general settings.

## Before you start

- Open the correct organization if you manage several workspaces.
- Confirm the legal or usual name to display.
- For the domain, prepare only the part after `@`, such as `company.com`.

## Procedure

1. Open **Settings**, then **General**.
2. Under **Organization information**, choose **Edit** next to the name.
3. Enter the new name and save it.
4. Choose **Edit** next to the email domain.
5. Enter the domain without `https://`, `www`, or a full email address, then save it.

## What Billabex does

The two values are independent. The domain must look like a valid domain name and is used to check team member email addresses. It is not used as the agent’s reply address.

## If the result is not what you expected

- Remove `@`, the protocol, and any path from the domain value.
- If a member invitation is rejected after the change, check that their address uses the declared domain.
- If you opened the wrong workspace, switch organizations before trying again.