Track credit balance and usage
Review paid-action costs, every charge, and your organization’s remaining credit balance.
Updated
In short
The Settings > Credits tab brings together the organization balance, the cost of each paid action, and a paginated movement history. Email remains unlimited. SMS, letters, and contact-detail searches use credits; each history row shows its date, operation, movement, and resulting balance.
Expected result
You can match every balance change to an action and check available credits before sending.
Before you start
- Open the relevant organization if you manage several.
- Identify the date and channel of the action you are looking for.
Procedure
- Open Settings > Credits.
- Read the available balance at the top of the page.
- Review the cost table, including extra SMS segments or letter pages.
- In Usage history, find the date, operation, and balance after the movement.
- Use pagination to review older operations.
What Billabex does
Billabex calculates the actual cost before every action: segments for SMS, pages for letters, and a charge only when a contact-detail search succeeds. A refund appears as a separate movement. An administrative balance adjustment shows only the new balance, not a misleading charge or top-up.
If the result is not what you expected
- Some SMS characters may use more segments than the visible message length suggests.
- A movement with no amount is a direct balance adjustment.
- When credits are insufficient, the paid send is blocked before the provider is called.