# View sent and scheduled messages

- HTML page: https://www.billabex.com/en/help/tasks-messaging/sent-scheduled-messages/
- Language: en
- Version française: https://www.billabex.com/fr/aide/taches-messagerie/messages-envoyes-planifies.md
- Updated: 2026-07-13
- Site index: https://www.billabex.com/llms.txt

<section class="help-summary" aria-labelledby="in-short"><h2 id="in-short">In short</h2><p>A **Scheduled** communication has a future date but has not sent and can be replaced when context changes. **Sent** means Billabex handed it to the email service; recipient delivery feedback follows. Open the message to check subject, body, recipients, attachments, date, and events without confusing scheduling with actual handoff.</p></section>

## Expected result

You know whether the message can still change, whether it sent, and what feedback exists per recipient.

## Before you start

- Open the right account or global communication list.
- Locate the displayed local time and timezone.

## Procedure

1. Filter outgoing communications by **Scheduled** or **Sent**.
2. Open one to verify recipients, content, and attachments.
3. For a schedule, compare its date with the situation summary next step.
4. For a sent message, read each address status history.
5. If account context changed, wait for regeneration or pause collections.

## What Billabex does

When the next communication is replaced, Billabex deletes the old unsent version. An already sent communication remains in history even when the next-action pointer becomes stale.

## If the result is not what you expected

- Scheduled does not count as an active account in analytics before Sent.
- A past date without send calls for checking pauses, tasks, and live data.
- Do not edit only the text when recipient or source invoice is wrong.