What's new at Billabex: less admin, more peace of mind

Every release removes another task from your day: more visibility, less manual work and reminders that always stay diplomatic.

Spotlight

Shipped

Agent

The first follow-up adapts to the payment method

Record whether a customer pays by bank transfer or direct debit. Billabex can then remind before the due date or wait until afterward according to your rule, without guessing when data is missing.

Set the payment method

The improvement log

See everything Billabex now takes care of for you.

23 updates shown

August 8, 2026

  1. Everyday comfort

    A profile picture to recognize every member at a glance

    Add, crop, or remove your profile picture. It appears in your account, navigation, and member list, while initials remain available when you prefer not to use a photo.

August 6, 2026

  1. Everyday comfort

    A complete history for every customer account

    A new tab gathers actions taken on the account by your team, the agent, or Billabex processes. Every row is dated, attributed, and expandable so you can understand what changed.

    View account history

August 5, 2026

  1. Everyday comfort

    Multiple international phone numbers per contact

    Add several international numbers to one contact. Billabex identifies SMS-capable mobiles, keeps each data source visible, and protects manually entered numbers during synchronization.

    Manage contacts

August 4, 2026

  1. Financial insights

    Credit balance, costs, and usage history

    A dedicated Credits tab shows the organization balance, the exact cost of SMS, letters, and contact searches, then every charge or refund in a paginated history.

    Track credit usage

August 2, 2026

  1. Collections

    Negotiated payment schedules with human approval

    When a customer proposes several installments, the agent structures the schedule and asks for your approval. Once approved, each invoice follows its new due dates without being marked paid too early.

    Understand promises and schedules
  2. Collections

    SMS, tracked-letter, and registered-letter reminders

    When email is no longer enough, send an SMS, tracked paper letter, or registered letter with proof of receipt from the customer account or messaging. You keep control of the recipient, message, and cost before sending.

    Send an email or SMS

August 1, 2026

  1. Integrations

    New Odoo, Chargebee, and Axonaut connectors

    Billabex now synchronizes invoices, credit notes, contacts, and payments from Odoo, Chargebee, and Axonaut alongside the connections already available.

    See all integrations

July 15, 2026

  1. Agent

    The agent adapts when an email fails to deliver

    The agent adapts its follow-up when an email couldn't be delivered, instead of following up into the void.

    Discover email follow-ups
  2. Collections

    Payment plans

    Set up a payment plan on an invoice: cash tracking and follow-ups adapt automatically.

    Discover the platform
  3. Everyday comfort

    Direct invoice and credit note preview

    View your invoices and credit notes directly in Billabex, with no need to download them.

    Discover the platform
  4. Everyday comfort

    Duplicate customer record merging

    Spot and merge duplicate customer records in one click, to keep your tracking clean and reliable.

    Discover the platform
  5. Agent

    Automatic out-of-office handling

    The right substitute contact is followed up directly, or you're alerted if needed, with no manual work.

    Discover smart routing
  6. Collections

    Manual email at any time

    Write and send an email to a customer yourself at any time, on top of automated follow-ups.

    Discover the platform
  7. Integrations

    New Zapier, Make and n8n integrations

    Connect Billabex to your other business tools (accounts, invoices, credit notes, follow-up tracking) with no code, through Zapier, Make or n8n.

    See all integrations
  8. Financial insights

    Your key metrics as soon as you log in

    A new home page shows your key metrics at a glance as soon as you log in to Billabex.

    Discover the platform
  9. Agent

    Smart per-customer summary

    Payment behavior, recommended next step: a summary of each customer's situation, generated and kept up to date automatically.

    Discover adaptive intelligence
  10. Collections

    Payment promise tracking

    Track your customers' payment promises and the associated cash flow forecast, updated automatically.

    Discover the platform
  11. Everyday comfort

    Email delivery status

    Email delivery status (delivered, opened, failed) is visible directly on every customer's account page.

    Discover the platform
  12. Financial insights

    New payments dashboard

    Track your collections month by month and your average payment delay, automatically converted into the currency of your choice.

    Discover the platform
  13. Legal protection

    Insolvency procedure monitoring

    Automatic monitoring of your customers' insolvency procedures (liquidation, safeguard, deregistration) directly from their account page, with automatic collection pause when needed.

    Discover legal protection
  14. Legal protection

    On-demand legal verification

    Check a customer's status at any time, with direct access to the latest official publication concerning them.

    Discover legal protection

These improvements are already working for you.

See how Billabex handles reminders without adding more work to your day.

See Billabex in action