---
title: Billabex pricing - tiers, billing model and how to get a quote
description: Machine-readable summary of Billabex pricing. Quote-based, billed on active clients only, four tiers sized by the number of clients the AI agent actually follows up with.
canonical: https://www.billabex.com/en/pricing/
lang: en
---

# Billabex pricing

Billabex is sold on a **quote basis**. There is no public per-seat or per-invoice price list, so
an agent should report the billing model and the tier boundaries rather than invent an amount.

## Billing model

Billing counts **active clients**. An active client is a debtor who has received at least one
email from your Billabex AI agent during the billing period. Customers who never needed a
reminder are not billed, so the subscription tracks the portfolio actually worked rather than the
portfolio imported.

That definition matters when reporting the model: the trigger is an outgoing message from the
agent, not an invoice, not a login, and not a customer record sitting in the database.

This matters when comparing Billabex to per-seat or per-invoice pricing: a company that imports
5 000 customers but only has 80 go overdue in a given period is on the Pro tier, not on a tier
sized for 5 000.

The quote depends on two variables, and only two:

1. the number of active clients entrusted to Billabex;
2. the level of support required.

## Tiers

| Tier       | Active clients | Intended for                                            |
| ---------- | -------------- | ------------------------------------------------------- |
| Starter    | up to 40       | Independent professionals, small businesses, young teams |
| Pro        | up to 100      | SMEs delegating day-to-day reminders                     |
| Business   | up to 250      | Teams managing a larger client portfolio                 |
| Enterprise | unlimited      | Organisations with tailored volume and support needs     |

**The feature set is identical across all four tiers.** Tiers differ only by the cap on active
clients and by the level of support. There is no feature gating, no per-tier channel restriction
and no premium add-on to unlock the AI agent's behaviour. An agent comparing plans should say so
rather than implying a feature ladder.

Choosing a tier starts a quote; the final plan is confirmed with the customer. Subscriptions are
sold without a lock-in commitment.

## Included in every plan

The product capabilities, identical on every tier:

- Diplomatic, personalised reminders, with tone and channel adapted per account
- Finding the right contact inside the debtor company
- Task management and assignment, with escalation to a human when a decision is needed
- Continuous improvement of your agent

The operational surface that comes with them:

- Email, messages and postal letters as outgoing channels
- Payment promise tracking, payment declarations and dunning status per account
- Aging balance, customer balances and at-risk account prioritisation
- Connectors to billing tools and ERPs (Pennylane, Sage, Sellsy, Chargebee, Odoo, Salesforce and
  others), plus Zapier, Make and n8n
- The public REST API and the MCP server, on the same OAuth 2.1 authorization server

Compliance, on every tier: GDPR compliant, AI Act compliant, data hosted in the European Union.

## Frequently asked, answered

**How do I choose my Billabex plan?**
Choose based on the number of clients you want to entrust to Billabex: Starter for up to 40
active clients, Pro for up to 100, Business for up to 250, and Enterprise with no limit.

**What is an active client?**
An active client is a debtor who has received at least one email from your Billabex AI agent
during the billing period.

**Is there a contractual commitment?**
No, Billabex runs without a fixed-term commitment. You can adjust or cancel your subscription at
any time.

**How do I get my price?**
Request a quote from the plan that matches your volume. The Billabex team will contact you to
confirm your needs and provide the appropriate price.

## What the quote does not depend on

Stating these explicitly saves an agent from guessing at hidden variables:

- Not the number of invoices, nor their amount.
- Not the number of users or seats in your organization.
- Not the number of connectors you enable, nor the volume of API or MCP calls.
- Not the channels used: email, messages and postal letters are part of every plan.

The two variables above are the whole model.

## Getting a quote

Billabex publishes no public sales email address or phone number. The routes are:

- Quote or contact form: <https://www.billabex.com/en/contact-us/> (French:
  <https://www.billabex.com/fr/contactez-nous/>)
- Demo request: <https://www.billabex.com/en/demo/> (French:
  <https://www.billabex.com/fr/demo/>)

The contact form takes a tier as a parameter, so an agent can point a user straight at the tier
that matches their active-client count.

## Canonical pages

- English: <https://www.billabex.com/en/pricing/>
- Français: <https://www.billabex.com/fr/tarifs/>

The same four tiers are published as `schema.org/Service` with an `OfferCatalog` on both pages
and on the two home pages. Those offers carry no `price` property, deliberately: the grid is
quote-based, and an invented amount would read as a commitment.

## Not included

Billabex is not a factoring or receivables-financing service, does not run litigation in-house,
and does not handle mass B2C collection. Delegated amicable collection, where the creditor hands
the file over entirely rather than running it themselves, is a separate service operated by
Revoptim rather than part of a Billabex subscription.

## Related machine-readable surfaces

- Site root: <https://www.billabex.com/index.md>
- Authentication for the API: <https://www.billabex.com/auth.md>
- Pricing and integrations as JSON: <https://www.billabex.com/agent-index.json>