Security & trust

Infrastructure Built on Trust

The security of your billing data and the confidentiality of your client communications are at the core of our architecture.

Standards and certifications our infrastructure relies on

  • ISO 27001
    AWS infrastructure certified ISO 27001, the international standard for information security management.
  • SOC 1/2/3
    AWS infrastructure audited against SOC 1, 2, and 3 controls covering security, availability, and confidentiality.
  • PCI-DSS
    AWS infrastructure compliant with PCI-DSS for secure handling of payment-related data.
  • GDPR
    Billabex is fully GDPR compliant. 100% EU hosting, data minimization, individual rights respected.
  • AWS eu-west-1
    Sovereign hosting on AWS Ireland. Your data never leaves the European Union.
  • TLS 1.3 · A+
    TLS 1.3 encryption with SSL Labs A+ rated certificate for all communications.

Sovereign Hosting

All your data is hosted exclusively within the European Union on AWS infrastructure (Ireland Region), ensuring optimal legal protection.

Location

100% European Union (eu-west-1 Region)

Certifications

ISO 27001, SOC 1/2/3 and PCI-DSS certified infrastructure

End-to-End Encryption

We use the highest encryption standards to protect your information, whether stored or in transit.

In Transit

TLS 1.3 protocol with SSL Labs A+ rated SSL certificate

At Rest

AES-256 encryption via AWS KMS for databases and files

Multi-Tenant Architecture

Each client benefits from strict logical isolation. Your data is hermetic and inaccessible to other platform users.

Isolation

Strict separation by unique identifier (Organization ID)

Security

Automated non-regression tests on data airtightness

Compliance & GDPR

Billabex is fully GDPR compliant. We only process data necessary for collection and no sensitive data.

Data Minimization

Only billing data (Name, Email, Amounts)

Individual Rights

Access, modification, and deletion upon simple request

Resilience & Availability

Our asynchronous architecture ensures your reminder processes are never interrupted, even in the event of minor technical incidents.

Guaranteed SLA

99.9% contractual availability

Backups

35-day rolling point-in-time recovery

Your cashflow under control. Stress-free.

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