Does Billabex replace our billing tool or payment provider?

No. Billabex connects to your billing tool or payment provider and takes over the follow-up conversation. Billing, subscriptions and payment collection stay where they are; Billabex acts on what has not been paid and on the replies that generates.

How do we avoid chasing a customer who has just paid?

Invoice status is synced with the system of record. A settled invoice leaves the cycle, and a partial payment adjusts the amount chased. That is the number one cause of a badly received reminder, so it is handled upstream rather than through manual checks.

Can we connect Billabex to our own application?

Yes. A public API and an MCP server let you create accounts, invoices and contacts from your own systems, and read the state of follow-ups. The Developers page describes those surfaces, the available scopes and the no-code connectors.

By industry

Software vendors and SaaS

The subscription is recurring. The cash is not always.

Expired card, rejected direct debit, annual renewal waiting on a purchase order: the Billabex agent recovers those failures without pulling in support or sales.

Book a demo See every industry

What holds up payment

In a subscription model, most of the revenue collects itself. What costs is the minority that fails: an expired payment method, an annual renewal blocked by an internal purchase process, a billing contact who left the company without a successor on file.

A rejected charge tells nobody until someone goes looking.
The annual renewal depends on a purchase order or a budget approval.
The billing contact changes without the account being updated.

What the Billabex agent does

The agent treats every failed collection as a conversation to have: it explains, offers the next step, and looks for the right person when the contact has gone quiet.

Recover failed payments

A rejection becomes a clear message with the steps to fix it, rather than a line on a dashboard.

Get ahead of renewals

The reminder goes out before the due date when the customer needs internal approval to pay.

Find the current contact

When the person has left, the agent asks who handles invoices now.

Protect the customer relationship

Chasing an active customer is not chasing a bad debt: the tone stays that of a service, not a demand letter.

Your questions, simply answered

Another angle : by role

Construction Manufacturing Wholesale and distribution Transport and logistics Agencies and consulting IT services Staffing and recruitment Facility services Hospitality and events Healthcare and medical Training Real estate Media and advertising Food and beverage Public sector

Your invoices, your context.
The same demo.

See on your own invoices what the agent understands from a customer reply, and what it does with it.

Book a demoNo commitment. 5 min setup.