Automate the execution
Follow-up cycles, duplicates, statements: the agent handles whatever needs no judgement.
Credit managers
It is a priority problem: which account deserves escalation, which one is waiting on a document, which one simply forgot. The Billabex agent sorts that out before you.
You manage risk, but most of your time goes into execution: chasing, re-explaining, resending a duplicate, reconstructing a history to work out what was promised. Analysis comes afterwards, if time is left.
The agent executes the follow-up and qualifies the replies; you get a short list of decisions to make, each with the full context of its file.
Follow-up cycles, duplicates, statements: the agent handles whatever needs no judgement.
Promise, dispute, request for time, contestation: the reason is recorded, not recalled from memory.
The thresholds you set decide when a file leaves the amicable cycle and comes back to you.
Accounts gone silent, promises not kept, insolvency proceedings flagged.
Go further
See the credit management presentationSee on your own invoices what the agent understands from a customer reply, and what it does with it.