Can the agent resend an invoice the client has lost?

Yes. Routine requests, duplicate invoices, a statement of open items, bank details, are handled directly in the conversation. That is often what unblocks a group invoice: nobody refused to pay, the document simply got lost between the organiser and the finance team.

How does it handle deposits and balances?

Each instalment is tracked separately, with its amount and date. A collected deposit is no longer chased, an unpaid balance is. If the client announces a payment for a given date, that promise is recorded and brought back on its own if the transfer does not arrive.

Does it suit a group with several properties?

Yes. Accounts can be organised by property or by legal entity, each with its own contacts. Every property keeps its own follow-up history, and the consolidated view stays available to the group finance team.

By industry

Hospitality, restaurants and events

The service has been consumed. The invoice is still waiting.

Groups, conferences, events: payment comes afterwards, from a finance team that was never in the room. The Billabex agent restates the service and the commitment made.

Book a demo See every industry

What holds up payment

The group invoice goes out once the event is over, when the organiser has moved on. The commercial contact is not the payer, seasonality concentrates cash into a few months, and front desk teams have neither the time nor the role to chase.

The invoice arrives once the service is consumed and attention has moved on.
Whoever booked is not whoever pays, and does not always pass it on.
Seasonality concentrates collection into part of the year.

What the Billabex agent does

The agent looks for the right contact, restates the service and what was agreed, then follows up without damaging a relationship that has to last until next season.

Find the paying team

When the booker is not the payer, the agent asks who the invoice should be addressed to.

Recall the service, not a number

A conference, a date, a signed quote: the reminder ties the invoice to something concrete.

Keep pace out of season

Follow-ups continue while your teams are running the operation, with no extra back office.

Keep the tone of hospitality

The client you chase today is the one you want to welcome next year.

Your questions, simply answered

Another angle : by role

Construction Manufacturing Wholesale and distribution Transport and logistics Agencies and consulting IT services Software and SaaS Staffing and recruitment Facility services Healthcare and medical Training Real estate Media and advertising Food and beverage Public sector

Your invoices, your context.
The same demo.

See on your own invoices what the agent understands from a customer reply, and what it does with it.

Book a demoNo commitment. 5 min setup.